First thing: check your customer area on taokids.com or on your mobile app to see if the benefits have been credited.
Next, make sure you have accepted to receive our emails in your account settings, and have a look at your spam folder (just in case!).
If all that is fine and you still don’t see anything, our advisors are here to help you: contact them via our dedicated page customer service
We do our best to ensure you don’t miss any important information💛